Oils, Oud Chips and essence, Gift boxes are not returnable nor exchangeable Perfumes are exchangeable or returnable as long as they are sealed with their origin packaging, not open and they are in the same condition being sent to you and must inform us within three days of receiving. The shipment return will be at your expense.
Note: Your transaction will appear as “Arabian Oud” on your statement.
We reserve the right not to sell to resellers. We reserve the right to refuse or cancel any order you place with us, and or to limit quantities on any order, without giving any reason. If your order is canceled, we will attempt to notify you using the email address you have given us with the order. You will be refunded if your order is canceled before being shipped.